Support

Shared SLA — all subscriptions

All public MOSS subscriptions (MOSS Website, MOSS Commerce, MOSS Local, MOSS Marketing, MOSS Ads, MOSS SEO) share one support channel:

• Email only — no phone hotline
• Reply within 48 hours on working days (Mon–Fri, Swiss business hours)
• Plan-specific extras (monthly strategy calls, reports, Marketing community management under 24h) are described on each plan page — not here

How to reach us

Email the address on your contract or use the contact form on the site. Include your company name and the plan you are on.